Your Questions Answered
Find answers to common questions about ToDo Robotics, our products, services, and support.
General & Ordering
Service robots are automated machines designed to assist humans with specific tasks like delivery, cleaning, customer service, and more. ToDo Robotics focuses on commercial-grade robots built to enhance business efficiency, improve service quality, and reduce operational costs.
Our robots are versatile and used across various sectors, primarily Hospitality (restaurants, hotels), Retail, Healthcare (including Telemedicine and Senior Living), Cleaning & Facilities Management, and Logistics.
Ordering is straightforward. You can explore our solutions online and then reach out through our website’s contact form or call our sales team directly. We’ll guide you through selecting the best robot and configuration for your specific needs. Contact us
The cost varies depending on the specific robot model, features, quantity, and whether you choose to purchase or lease. We offer competitive pricing and focus on demonstrating a strong return on investment (ROI). Contact us for a detailed quote tailored to your business. Contact us
Yes! We offer flexible options, including direct purchase, leasing programs (Robotics as a Service – RaaS), and potential financing to make acquiring automation accessible. Explore our leasing options for low upfront investment and predictable monthly payments. Contact us
Robot Operation & Safety
Our robots operate using a sophisticated combination of sensors (like Lidar, 3D cameras, RGBD), powerful processors, and intelligent software for navigation, task execution, and safety. They map their environment, detect obstacles, and communicate wirelessly.
Absolutely. Safety is a top priority. Our robots are equipped with multiple layers of safety features, including advanced obstacle detection (identifying adults, children, pets, objects), emergency stop buttons, and programmed safe operating speeds. They are designed for safe interaction in dynamic human environments.
They are used in various commercial settings, including restaurant dining rooms, hotel lobbies and hallways, retail stores, warehouses, hospitals, clinics, office buildings, and convention centers. Their versatility makes them suitable for many applications requiring delivery, cleaning, or guidance.
Support & Maintenance
Yes, like any advanced equipment, regular maintenance is recommended to ensure optimal performance and longevity. We provide comprehensive support and service plans, including preventative maintenance and troubleshooting assistance from our certified technicians.
Support is readily available through our dedicated customer service team. You can reach us via phone, email, or our website contact form. We are committed to providing prompt and effective assistance whenever you need it. Our support includes remote diagnostics and on-site service when necessary.
Yes, we offer customization options. This can range from software adjustments (e.g., custom greetings, specific navigation routes) to hardware modifications and branding (like custom wraps) to fit your specific operational requirements and brand identity. Let us know your needs! Contact us